Contact Information

Our Commitment to Your Privacy

At SkyTech Academy, we understand the importance of protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website and services. We are committed to maintaining the trust you place in us by handling your information responsibly and transparently.

This policy applies to all visitors, students, and anyone who engages with our cloud computing training programs and website services.

Information We Collect

Personal Information You Provide

When you interact with our services, you may choose to provide us with certain personal information, including:

• • Name and contact details when you fill out our inquiry forms or register for courses
• • Email address for communication and course updates
• • Professional background and learning objectives to help us recommend appropriate courses
• • Payment information when enrolling in our training programs

Information Collected Automatically

Our website automatically collects certain technical information to improve your browsing experience:

• • Browser type, operating system, and device information
• • IP address and general location data
• • Pages visited, time spent on pages, and navigation patterns
• • Referral sources and search terms used to find our website

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our cookie practices, please review our Cookie Policy.

How We Use Your Information

We use the information we collect for several purposes that support our educational mission and improve your experience:

Course Delivery and Communication

• • Responding to your inquiries about our cloud computing courses
• • Providing course materials, updates, and educational resources
• • Sending important announcements about your enrollment and course schedules
• • Managing your account and course access

Service Improvement

• • Analyzing websitege to improve navigation and content
• • Understanding which courses and topics interest our audience
• • Developing new training programs based on professional needs
• • Troubleshooting technical issues and optimizing website performance

Marketing Communications

With your consent, we may send you information about new courses, special offerings, and educational content relevant to cloud computing professionals. You can opt out of marketing communications at any time.

Data Protection and Security

We take the security of your personal information seriously and implement various measures to protect it from unauthorized access, alteration, or disclosure.

Security Measures

• • Encryption of sensitive data during transmission using industry-standard protocols
• • Secure storage systems with access controls and regular security audits
• • Limited access to personal information restricted to authorized personnel only
• • Regular security assessments and updates to our systems

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Factors influencing our retention periods include:

• • Active course enrollment and ongoing student relationships
• • Legal requirements for educational records and financial transactions
• • The need to respond to inquiries or resolve disputes

Third-Party Sharing

We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and delivering our courses, provided they agree to keep your information confidential. We may also disclose information when required by law or to protect our rights and safety.

Your Rights and Choices

You have several rights regarding your personal information, and we respect your ability to exercise these rights.

Access and Correction

You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete. We will respond to your request within a reasonable timeframe.

Data Portability

Where applicable, you can request to receive your personal data in a structured, commonly used format that allows you to transfer it to another service provider.

Withdrawal of Consent

If we process your data based on your consent, you can withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

Marketing Preferences

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

• • Avoid filling out contact forms, account registrations, or any data-submitting features
• • Disable cookies through your browser settings (see our Cookie Policy for more details)
• • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided on our Contact page. We will process your request promptly and in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the date at the top of this page and may provide additional notice through our website or via email. We encourage you to review this policy periodically to stay informed about how we protect your information.